Sunday, December 7, 2008

Saturday, December 6, 2008

Objectives

Library 2.0 concepts and applications

Identify library and patron needs

Match needs with 2.0 tools

Create an action plan

The UCSC 23 Things Team

Ann Hubble, Electronic Resources Librarian

Danielle Kane, Library Instruction Coordinator

Ken Lyons, Reference Librarian

Sue Perry, Digital Initiatives Librarian

Kerry Scott, Collection Planning Librarian

Links

Blog: ucscmlw2008.blogspot.com

Wiki: militarylibs.pbwiki.com

Google presentation: FORTHCOMING

Delicious: delicious.com/MLW_2008

What Is Library 2.0?

Concepts

Constant change, permanent beta

Feedback & user participation

Be where the user is

Create without constraint (technological learning curve is diminished; code is provided; copy-and-paste vs. learn-and-code)

The UCSC Learning 2.0 Program or, “23 Things”

Based on the Helene Blowers Learning 2.0 Program, first implemented at the Public Library of Charlotte & Mecklenburg County in North Carolina http://plcmcl2-about.blogspot.com/

http://ucsclearning2.blogspot.com/

The UCSC Learning 2.0 or "23 Things Program"

University Librarian Ginny Steel's Vision:

Externally, strengthen the UCSC Library's relationship with the Santa Cruz Public Library
Internally, inspire a culture of learning and encourage guilt-free play

Participation Statistics


In the summer of 2007, UCSC Library employed 27 full-time librarians and 73 staff. Twenty-one librarians and 39 staff signed up and created a blog:

A Few of the 23 Things

Blogger
flickr
Second Life
del.icio.us
Google Docs
YouTube
pb wiki
meebo

How Is UCSC Using the “Things” Now?

Wikis
Environmental Studies 140
Research-intensive course page


UCSC Library Strategic Planning Page

Firefox Extensions
LibX
Zotero

How Is UCSC Using the “Things” Now?

Google Calendar
Desk scheduling


Meebo – Instant Messaging
Reference & Access services


Blogs
Subject guides, Economics 108

Shared Advantages to 2.0 Technologies

Additional ways to communicate with users and staff

Additional ways for users to communicate with the library

Hosted services – no servers or software installations necessary

Available from any Web-connected computer

No Web site design or IT experience necessary

Easy and quick to begin using

They are free

Friday, December 5, 2008

iGoogle

A customizable personal Internet start page — aggregate Google resources & other Web programs

Aggregate social networking tools

Keep track of most-visited Web sites and news via RSS feeds – vital information at a glance

1 login to access Google and other resources – Google Docs, gmail, social bookmarks, Web search, blogs, instant messaging


First-time set-up interface allows testing of features without pre-existing account

Populate page with ‘gadgets’ – mini Web applications created by Google, other developers, or yourself


Individual ‘gadgets’ may be minimized, moved (drag-and-drop), or removed at will

Gadget settings can be edited; suggestions offered for similar gadgets

Gadgets – though not entire portals – can be shared with other users


‘Add a tab’ prevents over-crowded pages by organizing additional content into discrete pages

‘Add more gadgets’ offers gadget search

‘Create your own gadget’ – easy gadget wizard; these may be shared with other iGooglers or used in external Web pages




iGoogle

iGoogle Example


Ebling Library, University of Wisconsin

offers a range of toolbars, gadgets for different library resources


Service Needs

Meets staff need to organize and access sites and tools they use every day

Allows creation of library gadgets for catalogue search, RSS feeds for events and news that patrons can embed in their own portals

pb wiki

A wiki-hosting site. A wiki is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content.

Benefits

Collaborative

Version control

Easy file sharing

Syndication: Get updates via e-mail or RSS


pbwiki.com

pbwiki Example

West Coast TAFE Library
hosts their Student Centro site on PBwiki

Optional – allow comments on each page from users

Optional – allow others to edit the page, or lock it down

More services available for a fee
Harford County Public Library
uses a wiki for their children’s services department

Service Needs

Share information quickly and easily

Involve users in content creation and participation

Automatic updates via e-mail or RSS when content is updated


Blogger

Blog – an easy-to-use Web site, where thoughts can be quickly posted, people can interact, etc.

Blogger

Benefits

Easy to use

Green – no publication costs, no paper

Instantaneous output of information
Internally with staff
Externally

User participation possible, not mandatory

Blogger Examples

University of Colorado at Boulder Internal Blog

Benefits

Communicate internally with staff

Posts automatically archived and searchable

Single or multiple blog authorshttp://www.blogger.com/img/blank.gif



University of Colorado at Boulder External Blog

Benefits

Incorporate other technology

RSS

Delicious tags

Push and Pull technology

Feedburner
Open source software

Creates RSS syndication for podcasts



Librarian in Black Professional Development

Benefits

Keep up with profession

Conferences (SLA-MLW)

Blog directories and search engines

Blogging Libraries Wiki

Combined Arms Research Library

Service Needs

Share information

Promote the library & services

Engage users & increase interactions

Be where the users are



Google Docs (sheet, presentation, form)

Google Docs

Collaborate on editing

Keep track of changes made

Publish to the Web/your blog/your wiki

Create spreadsheets

Create forms

Create presentations



Google Document (Word equivalent)

Google Sheet (Excel equivalent)

Google Form (Web-based form creator via Google Sheet)

Google Presentation (PowerPoint equivalent)

delicious

A social bookmarks manager – a place to store, organize and share your favorite bookmarks

Benefits

Can be moderated

Share librarian-evaluated content

Tag items with your own vocabulary

Share bookmarks with others


Firefox downloadable toolbar

Link to delicious account

Opens up a pane showing your links

Link to bookmark and tag a link


Delicious Bookmarks 2.0.104:


Tag Rolls

Display a cloud or list of your Delicious tags as part of your Web site or blog

Download required only for toolbar button

Blog with more info/development
updates: blog.delicious.com/


Holdrege Area Public Library has a page devoted to links they love


delicious Link Rolls

Display a list of your recent Delicious bookmarks as part of your Web site

My Delicious Bookmarks

CARL Book Beacon / Blogger Combined Research Library
Combined Arms Research Library

Welcome to the Blogging Libraries Wiki – Blogging Libraries / Blogger BloggingLibrariesWiki

McHenry Addition and Renovation Latest News
UCSC Library Addition and Renovation Project Blog

SLA Military Libraries Blog / SLA Military Libraries
Military LIbraries Division Blog

Blogs – Webcontent.gov – Guide to Managing U.S. Government Web Sites / Webcontentgov Blogger
U.S. Government guide to managing blogs, including examples of internal and external blogs

delicious Service Needs

Marketing tool
Can replace static Web page of librarian-evaluated Web sites
Connect with users where they are


Teaching@OSU Libraries
Nancy O'Hanlon Ohio State University


MLW_2008's Bookmarks

Thursday, December 4, 2008

A Vision of Students Today

YouTube video by Michael Wesch


2008 UCSC Library Web Survey

Think about data that you have about your users

User-Centered Design

Who are the users of this ‘thing’?

What are the users’ tasks and goals?

What are the users’ experience levels with this ‘thing’, and ‘things’ like it?

What functions do the users need from this ‘thing’?

What information might the users need, and in what form do they need it?

How do users think this ‘thing’ should work?

How can the design of this ‘thing’ facilitate users’ cognitive processes?

Your Users’ Needs

Searchability

Feedback

Tagging

Free service

Collaboration

Aggregation

File sharing

Participation

Web accessibility

Library Staff Needs

Searchability

Feedback

Tagging

Free service

Collaboration

Aggregation

File sharing

Participation

Web accessibility

Evaluating New Technologies

Ask yourself the following:

Who?

What?

Where?

When?

Why?


State of the Library

Shrinking Staff

Librarians – 20% loss in last ten years
Staff
Student Assistants


Shrinking Budgets
Annual + 2 midyear cuts

Sample Action Plan

Purpose

Deliverables

Constraints

Work Breakdown

Criteria

Organization